Unworn items in original packaging can be returned within 14 days of receipt. Orders placed October 15–31 are final sale. Some items (wigs, masks, makeup, pet costumes and more) are not returnable.
We ship all orders placed by 11:30 A.M. MST the same business day. After the shipment is processed, you will receive a shipment notification with your tracking number.
United States:
Free shipping: Free shipping is available for all orders over $50 (standard shipping from $6.99 below that) and orders typically arrive within 3-5 business days (excluding Hawaii and Alaska).
Expedited shipping: Express (2–4 business days) and Overnight options are available at checkout.
Canada, Australia, Germany, Spain, France, United Kingdom, Ireland, Japan, New Zealand and Saudi Arabia:
Duties, taxes, and fees are included in the product price. You will not be charged any additional duties and taxes at checkout or upon delivery, guaranteed!
Rest of the world:
For the rest of the world, duties, taxes, and fees will be calculated at the time of checkout. You will not be charged any additional duties and taxes upon delivery, guaranteed!
