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We want you to be happy with your purchase!

We will gladly accept returns that are unworn with the original accessories, are in new and resalable condition, and in the original packaging within 14 days of postdate on package or receiving package.

 During the time period of October 15th - 31st ALL SALES ARE FINAL. All return requests for the month of October NEED to be submitted by October 15th and postmarked by October 17th!

 If you send a cancellation request, though we will try to grant your request, cancellations are not guaranteed as orders go directly to our warehouse to ship.

Non-returnable items:

  • Wigs, Beards, Artificial Hair
  • Face Masks
  • Undergarments
  • Stockings
  • Teeth
  • Cigarette Holders
  • Pet Costumes


Sizing Issues

If you are returning an item because of a size issue, please make sure you check the costume itself and not rely on the label on the outside packaging. It is not unusual for a manufacturer to use the same labeling or packaging for all costume sizes. In addition, it is possible that the size of the costume is CORRECT while the package labeling is incorrect.

Exchanges (if applicable)
We only replace items for the exact same item if they are defective or damaged. We will need to be contacted within 48 hours from receipt. To report a damaged or defective item, send us an email at:

To return your product, please mail your product to: 

Returns Department
444 N Industrial Rd. Unit A

Saint George, Utah 84770

**You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.